FAQ & contact

Is everything really handmade?

Yes. Every piece is made by me, by hand, in my own studio. Small variations in colour, glaze and shape are part of the charm.

Do you ship to my country?

I ship worldwide with tracking. Shipping is a flat rate by region and is shown before you pay — see Shipping & returns.

How do I pay?

By card (Visa, Mastercard, Amex, Apple Pay, Google Pay) through Stripe, or with PayPal. All prices are in US dollars.

Can I order a custom piece?

Often, yes! Email me with what you have in mind and I'll let you know if it's possible, the price and the timeline.

What if my item arrives broken?

Send me a photo within 7 days of delivery and I'll replace it or refund you in full.

How long will my order take?

Processing time is listed on each item (usually 1–5 business days), plus shipping time for your region.

Get in touch

I read every message myself and usually reply within 1–2 days.

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